J.D. Power Researches Electric Car Ownership Satisfaction

J.D. Power Researches Electric Car Ownership Satisfaction, Model 3 Number One – J.D. Power is known for its initial quality ratings for new cars. But now the company has published research results specifically focused on electric cars. And that research is for the first time. Electric Vehicle Ownership Study J.D. Prime Power ranks EV models based on owner satisfaction. In addition, J.D. Power also looks at the general attitude of customers towards electric cars.

J.D. Power Researches Electric Car Ownership Satisfaction, Model 3 Number One

Based on their results, the Tesla Model S ranks highest overall, and highest in the premium EV segment, scoring 798 points out of a possible 1,000 points. Meanwhile, another Tesla electric vehicle, the Model 3, took second place. Model 3 scores 790 points, while the average score for the premium segment is 782 points.

J.D. Research Power also involves other electric vehicles such as the Kia Niro EV, Bolt EV, and Kona Electric. The Kia Niro EV, which is a mass-market electric car, received the highest rating, with a score of 782 points. The Chevrolet Bolt EV ranks second in this category with 745 points, followed by Hyundai Kona Electric (743 points). The average score for this segment is 730 points.

The EV range is the biggest factor. Most owners drive less than the listed EV range, but still want to know that the real-world range is close to what’s being advertised, said Brent Gruber, J.D. Power, in a statement.

Tesla is definitely satisfactory in range, with the Model S 402 mile arriving last June. Although the Niro EV also surprisingly gets surprising results with incredible real-world coverage.

Another assessment is the reliability issue of EV vehicles. Tesla is fighting against something that is very important to customers and is becoming an important trend: quality and reliability. Although many say that this is Tesla’s weak point, especially in terms of assembly, it does not seem to deter the owner of the vehicle-based in Silicon Valley.

“While Tesla was viewed as having poor quality, Tesla owners were more satisfied overall, showing their willingness to ignore quality issues,” said J.D. Power in the press release.

A lower cost of ownership than a petrol car was also identified as a major factor in EV purchases. This is also one of Volkswagen’s main points for the ID.4 crossover, but with the higher upfront cost for the EV, it’s also not a concept that everyone understands at first.

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